Follow-up texts and
Visit-protocol SMS + pre-visit brief
pre-visit summaries.
Same product for three care settings: reminders from your practice number on the schedule you set, and a short summary for staff before each visit. Different workflows for FM panels, rural home logs, and GLP-1 retention, not a Noom-style app or mail-order nudge.
Structured check-ins and refills by text, with one-time links for labs and orders. Not pharmacy-scale refill blasts.
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2/3
interventions on track
When meal-linked reminder schedules land after a check-in reply
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60 sec
pre-visit summary
Plan, replies, and supply flags, not a chat log dump
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50
free summaries / month
Solo tier · BAA at signup · US-only infrastructure
Why clinics choose Helose over refill blasts.
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Tied to the last visit
Orders from the last encounter anchor every text and summary line. No generic coaching scripts or payer-branded apps.
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What to ask about
Shows missed logs, low supply, and check-in scores, so the visit starts with context, not a blank chart.
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Your texting line
Patients reply on your practice number or a Helose line during pilot. Your EHR stays the system of record.
Three care settings
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Functional/Integrative Medicine
Early AccessCheck-in texts, portal refills, lab draw reminders, pre-visit brief
- Weekly supplement and med adherence check-ins by text
- Lab draw reminders and refill confirms in your portal (no app login)
- Refills route to your store: QuickBooks at pilot, or Shopify, Square, WordPress, or in-house
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Weight-loss & GLP-1 clinics
Coming SoonText check-ins between monthly visits. Your practice number, not a payer app.
- Injection-week texts from your practice number
- Injection-week nausea scales and silence gaps before monthly visits
- Retention without payer coaching apps
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Rural & Critical Access
Coming SoonHome BP and weight log days you schedule. One text per log day.
- Home log days only on the days you schedule
- Summary shows 2 of 3 logs before Tuesday
- No patient app. One-time links for labs and orders
Impact in action
What we learned between visits.
- Pilot story
Meal-linked reminders after a 5/10 check-in
Patient said evenings were the miss. Staff set meal-linked timing in the same thread; summary flagged IgG supply before the Mar 12 visit.
Read solution → - Pilot story
2 of 3 home BP logs before the rural follow-up
Mon and Wed logs returned; Friday still open. Summary gave the NP the tally before the visit, not a CCM billing dashboard.
Read solution → - Design partner
GLP-1 month 3: nausea trend in the summary
6/10 nausea in the text thread; shared with care team before the visit. Dose changes still happen in the room.
Read solution →
Built for covered entities
Not a coaching app
Patients feel heard when staff already know what slipped on supplements or labs, not when someone reads every text aloud at the desk. Helose pulls that into one summary before the visit.
Request design partner access