About Helose

Follow-up texts patients answer. Summaries your team reads first.

How we work

Six rules that decide what we ship.

  • Texts from your number, not another app to download
  • Summaries show what patients texted, not diagnoses in the thread
  • BAA before any PHI workflow goes live
  • Your EHR stays the system of record
  • Privacy as engineering, not marketing
  • Only ship what staff would use on a Tuesday morning

Our team

  • Portrait of Julian Pratt

    Julian Pratt

    Founder & CEO

    Julian founded Helose. Bioengineering at UT — he built the practice-number SMS stack, reply threading, and pre-visit summary pipeline. Still ships code and runs pilot deployments in functional-medicine, weight-loss, and rural clinics.

  • Portrait of Ryan Vaver

    Ryan Vaver

    Chief Operating Officer

    Ryan is COO. Physiology background and years of clinic-facing device sales. Runs pilot rollouts, coordinator workflows, and day-to-day operations.

  • Portrait of Garrett Heathman

    Garrett Heathman

    Clinical Lead

    Garrett leads clinical operations. Biochemistry and MA experience in clinic and surgery, with a rural healthcare focus from growing up on a farm. Talks weekly with MAs, schedulers, and front desk at pilot sites.

  • Portrait of Lexi Von Doersten

    Lexi Von Doersten

    Chief Marketing Officer

    Lexi is CMO. HR and business operations background. Outbound, sales calls, and copy aligned with how coordinators talk to patients.

Board of directors

  • Portrait of Dr. Shelese Pratt, N.D.

    Dr. Shelese Pratt, N.D.

    Board Chair

    Naturopathic physician. Watched patients drift from care plans between visits.

  • Portrait of Steve Ottersberg

    Steve Ottersberg

    Board Member

    Independent advisor on regulated rollouts. Makes sure we only claim what is live in clinics, not what is still planned.

Try Helose on your real panel.

Functional/integrative medicine, weight-loss, and rural clinics.